SERVICES

 Key Practice Areas

  • Data Analysis

    Modeling, market-sizing, regressions, and other forms of statistical data analysis

  • Market Entry

    Evaluating target markets for product-market fit, designing market entry strategy

  • Marketing & Sales

    Improving advertising and outreach strategies to improve sales (often in millennial markets)

  • Product Innovation

    Changing product design or presentation in order to better fit the preferences of customers

  • Strategic Transformation

    Disruption analysis, digital transformation, new business units, and other strategic growth

  • Process Improvement

    Redesigning internal processes to improve efficiency or adapt to new market circumstance

150+ completed projects.

Since 2002.

 

Project Timeline

EC projects are typically 10–12 weeks long, encompassing all stages of the consulting process from ideation through implementation.

 

 

 

 Case Studies

  • Process Improvement | Rideshare

    Eckhart Consulting provided the leading U.S. ride-share company with an internal competitive intelligence program. The ride-share company was able to benchmark and extract customer sentiment insights using the competitive intelligence program.

  • Product Innovation | Food & Beverage

    Eckhart Consulting helped the largest U.S. fast food chain define their market opportunity and prioritize potential territories. Through a series of focus groups covering 5 continents and every region of the United States, EC delivered a redesign of the menu presentation of their most popular food items.

  • Data Analysis | Food Delivery

    A Chicago-based fast food chain approached Eckhart Consulting to determine highest priority improvements for their delivery and takeout application. Based on analyses of over 20,000 customer surveys, EC helped the chain increase customer satisfaction on the delivery platform and in stores.

  • Market Entry | Transportation Services

    A leading transportation company approached Eckhart Consulting to develop a college market entry strategy. EC evaluated rider safety and administrative risks through surveying college administrators and other experts. Based on our data analysis, the transportation company was able to drive customer acquisition and usage of the service.

  • Marketing & Sales | Intergovernmental Org.

    The world’s largest global intergovernmental organization approached Eckhart Consulting to develop a digital marketing strategy. EC identified potential marketing partners and designed implementable campaign strategies on four social media platforms for the organization, helping the IGO increase digital engagement.

  • Strategic Transformation | Airline

    A leading U.S. airline approached Eckhart Consulting to develop strategic recommendations for a new loyalty program targeting Millennial consumers. Through a series of focus groups and stakeholder surveys, EC identified key trends among the airline’s target customer group.

Client Testimonials

“Executives have found the outputs extremely valuable and helpful to guiding the right business focuses. The program will be scaled to the rest of support for all of our lines of businesses to guide our 2020 planning process.”
— Rideshare Client Contact
 
“With their high level of professionalism and thorough analysis, our team was incredibly impressed by the quality and value of their deliverable.”
— Transportation Services Client Contact